Miscellaneous Product Questions

How do I fix a stuck zipper?

Like anything else, zippers need some maintenance every once in a while. Sticking is the most common problem, and trying to force a sticky zipper can damage the zipper. If you can get the zipper closed, rub it on both sides with a bar of soap or wax. Open and close the zipper several times afterward and it should move freely. Even if you can't get your zipper closed, rubbing wax or soap on both sides and then trying to close the zipper should help. A drop of oil on the head of the zipper will also sometimes solve this problem.

How do I fix a jammed Staple Free Stapler?

First, be sure that you are fastening no more than four sheets of paper at a time. Attempting to staple five or more sheets can result in a jam. Should your Staple Free Stapler become jammed, you can open it up and remove jammed papers. See the below for instructions: